I am the seller, and I sold a HD video camera on ebay for just less that £50. The item was sent first class the same week and since I’ve had periodic messages on eBay to inform me that she has not received the item. Straight away my PayPal account was put into arrears for the amount and I thought "hang on a minute? why am I liable for this when I’ve sent it?" Which lowered my opinion of PayPal as a "safe" method right away.
The seller pressured me to find out more and although it was not my responsibility I wrote to Royal Mail to enquire about the loss of item 30 days later, and another 30 days later they have written back to me explaining that they see no viable reason why the item should not have been delivered to the address that I posted it to. Therefore, since I posted the item, and because I now "owe" PayPal an amount frankly I think is fraudulent I do not see why I should pay double the amount I sold the item for just to remit the buyer for an item that they did not receive not due to my actions.
I need solid legal advice and not general opinions because I need to know my rights in the matter, it’s safe to say that at the movement I simply do not have the money to pay it as I sold the camera out of desperation for money and it’s all gone now. eBay are now bullying me for the amount and their customer services have judged the case acceptable that I am liable for the item although I posted it and have proof that I posted it, and are threatening me to take it to the "collections department"
Surely this is an unjust system, I mean after this experience I can see how easy it is to commit fraud on eBay I could EASILY and i mean EASILY buy an item first class unrecorded and then claim I haven’t reiceved it and bully the seller in giving the money back, and it takes 30 days for a royal mail item to be judged as lost, and then it takes 30 days for them to respond.
